• Courtesy of Cisco Systems To effectively plan and design a business video network, you must first understand the requirements for the particular type of business video you’ll be using. This brief overview of the five...

  • My last two posts dealt directly with the COBRAS tool, an extremely powerful backup and restore utility which is mainly object orientated. Since it stores all information in a MDB format, there is another utility which...

  • In my last post we looked at the ability of the COBRAS tool and two modes of backup using it.  This post will deal directly with alias changes and restore of Brief Case mode going...

  • There may be compelling reasons for Enterprises to move to the Unity Connection product. The question to answer is: is there a sound way to move all the data from one system to another without...

  • In this post, let’s see what the configuration parameters would be if we are using a CME router in the headquarters location and wanted to set up Unity voice mail support when the Unified Communication Managers are offline to continue voice mail operations. As a review on how ports are created in CUCM, one would …   Read More

  • Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, discusses the differences between Cisco Unity, Unity Connection & Unity Express.

  • There are various graphical user interface (GUI) applications that can be used in Cisco Unity that will assist in the administration, management, troubleshooting, reporting, and integration of Cisco Unity.  These tools are accessible via the...

  • Cisco Unified Personal Communicator (CUPC) is a desktop application that allows users to communicate via voice, video, web conferencing, and presence. It allows users to check the availability of their contacts, search a corporate directory,...

  • Presence is a real-time indicator of user availability that’s often integrated with a Cisco Unified Communication (UC) cluster. It integrates with calendaring, location, and workflow systems, allowing users to automatically share their status with others. Presence...

  • Currently most VoIP manufacturers have used the SIMPLE (SIP for Instant Messaging and Presence Leveraging Extensions) protocol as the leading method for exchanging instant messaging as well as presence information. However, a new kid on...