A+ Question of the Week: Unrecognized Hard Drive

AplusQOW6If a hard drive is not recognized by a computer after installation with correct cabling and jumper settings, what can you do to begin troubleshooting the problem?

A. Partition and format the drive
B. Mark a primary partition as active
C. Boot to the Recovery Console and run FIXMBR
D. Check to see if the drive is recognized by the BIOS

The correct answer is D.

Check the BIOS configuration utility of the computer to make sure the drive shows up in the list of recognized drives. None of the other options is possible until the drive is recognized by the system.

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