ITIL Exam Prep Question of the Week

The Service Portfolio includes which of the following?

  1. The Service Pipeline, the Service Catalog, and Retired Services
  2. Resources, capabilities, and assets
  3. Incident records, problem records, and configuration records
  4. Training records, financial records, and key performance indicators

 

The correct answer is 1.

The Service Portfolio consists of the Service Pipeline, the Service Catalog, and any Retired Services. It describes the organization’s services in terms of the future, the present, and the past.

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Related Courses
ITIL Foundation
ITIL Service Catalog

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