Unified Communications Certifications
Cisco’s CCNA Voice certification is one of three technical “concentrations” released in 2008 in response to a Cisco study that found 69% of IT managers expect to have a dedicated voice specialist role in their IT organization within five years, while only 40% have them today.
CCNA Voice confirms validates your skills in VoIP technologies such as
- IP PBX and telephony
- Call control
- Voicemail solutions
Through the course of preparing for the exam, you’ll also get exposure to the Cisco Unified Communications architecture and design covering mobility, presence, and TelePresence applications. CCNA Voice proves that you are committed to your career, and prepared for these job roles:
- Voice Administrators
- Voice Engineers
- Voice Managers
Prerequisite: Valid CCNA certification or any CCIE certification.
Required Cisco Exam: 642-461 ICOMM v8.0
Cisco recently completed a significant upgrade to their CCVP program, including a new name: Cisco Certified Network Professional Voice (CCNP Voice). The topics covered on these new exams better reflect the daily job tasks of Cisco Unified Communications and VoIP professionals and have streamlined the process of getting certified by eliminating the enterprise/commercial option.
Prerequisite: Valid CCNA Voice certification, or any CCIE certification.
Required Cisco Exams:
642-437 CVOICE v8
642-447 CIPT1 v8.0
642-457 CIPT2 v8.0
642-427 TVOICE v8.0
642-467 CAPPS v8.0
Achieving CCIE Voice certification declares your expert-level knowledge of Voice over IP (VoIP) solutions in an enterprise environment and informs that you have the skills to help companies accelerate business processes, increase productivity, and speed innovation. Success on the CCIE Voice written exam and the CCIE Voice lab exam means that you are capable of building and configuring complex end-to-end telephony networks, troubleshooting and resolving VoIP-related problems, and ensuring Quality of Service using in-depth understanding of Layer 2 and 3 network infrastructure.
Prerequisite: While there are no formal prerequisites for CCIE Voice certification, you are expected to have an in-depth understanding of the topics in the exam blueprints and are strongly encouraged to have three to five years of job experience before attempting certification.
Required Cisco Exam:
Step One: CCIE Voice Written Exam
You must pass the two-hour written exam covering those technologies and applications that comprise a Cisco enterprise VoIP solution before you are eligible to schedule the lab exam.
Step Two: CCIE Voice Lab Exam
The CCIE Voice lab exam is an eight-hour, hands-on exam which requires you to configure a Cisco enterprise voice solution over an IP network. Although basic network connectivity is provided, you will be responsible for configuring the pre-installed applications to satisfy the requirements of the lab and for troubleshooting important parameters of a voice network, such as Quality of Service, VLANs, gateways, and gatekeepers.
You must pass the lab exam within three years of passing the written exam to achieve CCIE Voice certification. Your first lab attempt must be made within 18 months.
Cisco’s CCNA Wireless certification is one of three technical “concentrations” released in 2008 in response to a Cisco study that found that by 2013 the number of companies with a dedicated wireless role is expected to increase by 30%.
The CCNA Wireless certification validates your skills in configuring, implementing, monitoring, supporting, and troubleshooting wireless LANs in small to medium-sized business (SMB) and enterprise networks.
Prerequisite: Valid CCNA certification, or any CCIE certification.
Required Cisco Exam: 640-721 IUWNE
CCNP Wireless certification recognizes the critical importance of professionals who support and manage Cisco wireless LANs and networks. Driven by the need for professionals responsible for the design, implementation, security, and operation of wireless networks and mobility infrastructures, CCNP Wireless certification emphasizes wireless networking principles and theory.
It also recognizes the expertise of wireless professionals who can assess and translate business requirements into technical specifications for successful installations.
Value of CCNP Wireless Certification to Professionals
- Recognizes and validates your professional-level wireless design expertise
- Demonstrates your ability to configure, implement, and manage all aspects of Cisco wireless LANs
- Prepares individuals interested in pursuing a Cisco Certified Internetwork Expert (CCIE) Wireless certification
Prerequisite: Valid CCNA Wireless certification, or any CCIE certification.
Required Cisco Exams:
Passing the CCIE Wireless certification exams demonstrates your broad theoretical knowledge of wireless networking and your solid understanding of Cisco Wireless LAN technologies. CCIE Wireless certification validates that you have the expertise to design and manage wireless networks and to make mission-critical and business-critical wireless network decisions.
Prerequisite: While there are no formal prerequisites for CCIE Wireless certification, you are expected to have an in-depth understanding of the topics in the exam blueprints and are strongly encouraged to have three to five years of job experience before attempting certification.
Required Cisco Exams:
Step One: CCIE Wireless Written Exam
You must pass the two-hour written exam covering planning, designing, implementing, operating, and troubleshooting Enterprise WLAN networks before you are eligible to schedule the lab exam.
Step Two: CCIE Wireless Lab Exam
The CCIE Wireless lab exam is an eight-hour, hands-on exam which focuses on implementing Enterprise WLAN solutions, including the autonomous infrastructure, unified infrastructure, unified controllers and APs, unified WCS and location, and implementing Voice over Wireless.
Knowledge of troubleshooting is an important skill, and you are expected to diagnose and solve issues as part of the CCIE Wireless lab exam. You must pass the lab exam within three years of passing the written exam to achieve CCIE Wireless certification. Your first lab exam attempt must be made within 18 months.