PMP Exam Prep Question of the Week

Your company has undertaken a quality program that focuses on involving everyone in the organization, manager and workers, in an integrated effort toward continuous improvement at every level. Which program is this?

  1. Six Sigma
  2. TQM (Total Quality Management)
  3. QFD (Quality Function Deployment)
  4. ISO9000

 

The correct answer is 2.

The scenario in the question describes Total Quality Management; therefore, TQM is correct. TQM is a process that encourages companies and employees to focus on continuous improvement, thereby improving the quality of their business practices and products.

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