I occasionally hear from some staff members who just do NOT want to be in management. They say things like:
“I don’t want to be like them when I grow up.”
“I do not want to supervise or manage; too many headaches.”
This is good and bad. Good because it cuts down on the number competing for the job, but bad because they are limiting their own careers.
Developing the next layer of management is part of your job as manager; find possible replacements and mentor them along the way.
There are different skills needed when in management, and almost all of them revolve around good communication. If you cannot talk to people, if you do not listen well, if you do not let people have their say before responding, you will find management hard–a constant, up-hill grind.
Management is communication; up to other executives, across to other managers and down to your staff as well as to customers and other clients. Face-to-face is still the preferred method when the subject is even slightly important.
Some people have a knack for communicating with people and others have the uncanny ability to read the body language of those they communicate with. This can be a very important aspect of all face-to-face communications: being able to see the body language clearly. Words only represent 10% or so of the message, and the tone adds another 30-40%. The rest is in the body language.
Another aspect of management is analyzing issues and using critical thinking techniques to come to the best solution–not just the easiest and fastest solution.
Being in management has its quirks, benefits and just as many drawbacks as you might expect, but you may be surprised at how well you would do as a manager.
What other qualities or characteristics do you think define a good manager?